Privacy Policy

Information We Collect

Running a financial reporting platform means we need certain information to provide our services effectively. Here's what we collect and why it matters.

Information You Provide Directly

When you create an account or use our services, you'll share details like your name, email, phone number, and company information. If you're attending our webinars or signing up for learning programs, we'll collect registration details.

• Account registration data including name, email address, and contact details
• Payment information when you subscribe to premium services
• Communication preferences and newsletter subscriptions
• Investment portfolio details you choose to track through our platform
• Feedback, questions, and support requests you submit

Automatically Collected Information

Like most websites, we gather technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our platform. We use this to improve performance and understand which features investors find most valuable.

How We Use Your Information

Every piece of information serves a purpose. We're not in the business of collecting data just to have it sitting around.

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with certain partners to operate our platform effectively.

Service Providers

We partner with companies that help us run brelanovexiq. This includes payment processors, email service providers, cloud hosting services, and analytics tools. These partners only access the information needed to perform their specific functions, and they're contractually obligated to protect your data.

Legal Requirements

Sometimes we're required to share information with regulatory bodies or law enforcement. This happens when Australian financial regulations demand it, or when we receive valid legal requests. We'll always review such requests carefully and only share what's legally required.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 and Australian Privacy Principles give you significant control over your personal information. Here's what you can do.

If you're not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Data Security Measures

Financial information requires serious protection. We've implemented multiple layers of security to keep your data safe.

• All data transmission uses TLS encryption with modern cipher suites
• Passwords are hashed using industry-standard algorithms and never stored in plain text
• Our infrastructure includes firewalls, intrusion detection systems, and regular security audits
• Access to personal information is restricted to employees who need it for their work
• We maintain regular backups stored in geographically distributed locations
• Security patches and updates are applied promptly across all systems

Despite our best efforts, no system is completely impenetrable. If we experience a data breach that affects your information, we'll notify you and the Australian Information Commissioner as required by law.

Data Retention and Deletion

We don't keep information longer than necessary. But "necessary" depends on several factors.

Active Accounts

While your account remains active, we'll retain the information needed to provide our services. This includes your profile data, usage history, and preferences.

Closed Accounts

After you close your account, most personal information is deleted within 90 days. However, financial regulations require us to keep certain records for seven years. This includes transaction history and tax-related documentation.

Backup Systems

Deleted information may persist in backup systems for up to 90 additional days before being permanently removed. These backups are only accessed in emergency recovery situations.

International Data Transfers

brelanovexiq primarily operates within Australia, but some of our service providers maintain infrastructure overseas. When your information is transferred internationally, we ensure adequate protections are in place.

We use Standard Contractual Clauses approved by the Australian government when transferring data to countries without adequate privacy protections. Our cloud infrastructure partners maintain certifications including ISO 27001 and SOC 2 Type II.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Most are essential for basic functionality, while others help us understand how investors use our services.

Essential Cookies

These keep you logged in, remember your preferences, and enable core features. Without them, the platform wouldn't function properly. You can't disable these while using our services.

Analytics Cookies

We use analytics tools to understand user behavior patterns. This information is aggregated and doesn't identify individual users. You can opt out through your browser settings or our preference center.

Marketing Cookies

These track your journey across our site to show relevant content and measure campaign effectiveness. They're optional, and you can disable them without affecting core functionality.

Children's Privacy

brelanovexiq's services are designed for adults managing investment portfolios. We don't knowingly collect information from anyone under 18. If you're a parent or guardian who believes we've collected information about a minor, contact us immediately and we'll delete it.

Changes to This Policy

Financial regulations evolve, technology changes, and our services develop over time. When we update this policy, we'll post the new version here with an updated date at the top.

For significant changes that affect how we use your information, we'll send an email notification at least 30 days before the changes take effect. Continuing to use brelanovexiq after that period means you accept the updated terms.